Pluno为Zendesk提供智能升级管理，优化支持团队效率与客户满意度。
更新时间：2025-05-08 22:55:59
Pluno是一个专为Zendesk平台打造的智能升级票务管理工具，旨在解决跨平台协作中的效率低下与信息滞后的问题。通过无缝集成Jira与Slack，Pluno允许客服团队直接在Zendesk内进行任务升级，无需离开平台即可完成跨团队协作，确保沟通高效且无误。
使用Pluno时，客服人员可以在Zendesk侧边栏中快速将工单升级至Jira或Slack，并通过可自定义的升级模板填写所需信息。无需担心格式问题，Pluno自动填充标准字段，确保工程团队能收到完整的工单详情。此外，Pluno还能设定自动化的SLA跟踪与提醒，保证服务不遗漏。
Pluno目前免费提供使用，具体收费模式将根据用户需求和未来更新进行调整。
Pluno公司名称：Dune
Pluno Email地址：[email protected]
Pluno社交媒体：Twitter：@plunoai，Instagram：@plunoai
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